Gillette Stadium has earned a GBAC STAR™ accreditation verifying the stadium has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention. Also, for your convenience, we have added hand sanitizing stations throughout the entire stadium and installed touchless toilets and sinks in all restrooms. In addition, we now limit the touchpoints between you and our staff members. The stadium only accepts mobile tickets and is also completely cashless. We believe maintaining these protocols will help us provide a safe environment for our players, staff and visitors.
Everyone who seeks admission into Gillette Stadium, including infants and small children, must have a ticket and must consent to a search of their person and anything they are carrying. Failure to consent to such search will result in denial of entry into the stadium. We ask that you cooperate fully with staff and arrive at the entrances with adequate time for entry.
Gillette Stadium has implemented EVOLV Express Systems, a weapons detection technology that provides for faster and more convenient security screening by not requiring fans to stop at a checkpoint.
Items deemed inappropriate by stadium management will not be allowed in the stadium. Please review the Gillette Stadium Bag Policy and full list of prohibited items at gillettestadium.com/bagpolicy. Prohibited item(s) will not be accepted at the stadium entrances for safekeeping. Please leave all prohibited item(s) secured in your vehicle. Individuals in possession of a prohibited item(s) may be denied admission to the stadium, ejected, arrested, prosecuted, and may forfeit the privileges of the season ticket holder of record. Prohibited item(s) that are discovered in the stadium will be confiscated.
By entering Gillette Stadium the ticket holder hereby waives any claims against the NFL, MLS, New England Patriots LLC, Kraft Soccer LLC, NPS LLC, other participating clubs, event organizers, performers and promoters, and any of their affiliates and agents. Gillette Stadium and its affiliated clubs, and its agents and affiliated entities are not responsible for injuries sustained in, on or around the stadium.
We believe that all patrons should have a fun and safe visit to Gillette Stadium. Please make our security team aware of any and all issues so they can be solved in a timely and professional manner.
If you require security assistance or want to anonymously report inappropriate fan behavior during an event, you should:
*Texts are monitored in real-time and senders will receive an acknowledgment of their text from stadium personnel. Any misuse of this service will result in the sender’s number being blocked from future use. Further, we will work with the service provider to follow-up on such misuse. Note: Message and data rates may apply.
Gillette Stadium is committed to creating a safe, comfortable and enjoyable experience for all guests. Patrons are responsible for their conduct and for the conduct of their guests. Patrons and their guests are prohibited from the following:
Patrons and their guests who violate these provisions will be ejected without refund and also may lose ticket privileges for future events. We thank you for adhering to our Code of Conduct.
Fans who consume alcohol are encouraged to drink responsibly.
Guests who abuse stadium policies may be subject to a letter of disinvite. For questions related to issued letters, please contact [email protected]. Please click here for information regarding the Fan Conduct Class.