Patriots: To learn more about accessible parking options at Patriots games, please click here.

Revolution: All fans who park in the designated ADA disabled parking spaces must have a valid disabled parking placard or license plate issued by their home state. If you have mobility issues, but do not have a state issued disabled parking placard or license plate, please enter Lot 3 from the north (enter via P1), and Lot 20 from the south (enter via P7). Review the Revolution Parking Map for more information.

Concerts/Special Events: Accessible parking is located in P1 and P7 from the north and south respectively. All fans who park in the designated ADA disabled parking spaces must have a valid disabled parking placard or license plate issued by their home state. If you have mobility issues, but do not have a state issued disabled parking placard or license plate, please enter the P7 entrance from the south or the P2 entrance from the north. When you arrive inform the cashier that you require close parking and they will do their best to accommodate.

Please keep in mind that placarded disabled spots fill within one and a half (1.5) hours of the lot opening, and all overflow parks in the same lot, which also fills quickly, so please arrive early. Review the Concert/Special Events Parking Map for more information.

Please note: Gillette Stadium honors any state issue accessible parking placard for a vehicle that fits in a 9’ x 18’ parking space without impeding the people on either side of your vehicle. Oversized vehicles (e.g. stretch limos, RVs, buses, etc.) with a disabled parking placard will not be allowed to park in an accessible parking space.

• Gillette Stadium provides wheelchair and companion seating with enhanced sight lines on every level of the stadium and at all price points. For more information, please review one of the Accessible Seating Maps listed above. Accessible seating options can be purchased by calling the Gillette Stadium Ticket Office at (508) 384-9191 when tickets go on sale to the public or during a presale if you have a valid presale code. For most events, accessible seating options can also be purchased directly through Ticketmaster.com by toggling the Accessibility button under the filter tool.
• A person with a disability or third party buying on his/her/their behalf are able to purchase as many tickets as allowed within the event ticket limit. Only one (1) seat must be immediately adjacent to the wheelchair space. Up to two (2) other companion seats may also be adjacent to the wheelchair seating space, subject to availability. If additional companion seats are not available in an adjacent manner, they will be located in a nearby location.
• Season ticket sales for Gillette Stadium accessible seating areas shall go on sale at the same time as season ticket sales for customers without disabilities and in a manner which affords full and equal accessibility to wheelchair users and their companions. Guests requiring accessible seating and their companions shall be afforded a choice of seating locations dispersed from among all the wheelchair/companion stadium locations.
• Please note: Gillette Stadium reserves the right to take appropriate action including, but not limited to, relocation, ejection, and season ticket revocation for wheelchair/companion ticket fraud. Wheelchair and companion ticket fraud includes, but is not limited to, misrepresentation of a disability for the purpose of obtaining wheelchair and companion seating.

Gillette Stadium has installed Adult Changing Tables in the Main Concourse West First Aid Bathroom (across from Section 132) and the Upper Concourse East First Aid Bathroom (across from Section 310). The installation of these changing tables helps assist adults with disabilities and improve the ADA experience. 

• Click here to view the ADA Accessible Seating Map for Patriots Games. 
• Click here to view the ADA Accessible Seating Map for Revolution Matches. 
• Click here to view the ADA Accessible Seating Map for Concert and other special events. 

When arriving at Lot 55, ADA guests with valid ADA placards or license plates will have their parking pass scanned and be issued two wristbands for a shuttle that will bring them and one guest to and from the stadium. A few things to keep in mind when utilizing the Free Parking lot:

• The shuttle to and from the stadium is not an express service as the shuttles will move at the speed of the walking guests. Like pedestrians coming from that lot, the shuttles will be delayed due to the volume of pedestrian and vehicle traffic at that particular time.
• All guests utilizing the shuttles will be brought to the nearest stadium entrance which is the Bank of America Gate. Please keep in mind that this is the only Drop-off/Pick-up location.
• Shuttles will provide transportation back to Lot 55 from the Drop-off/Pick-up location until 90mins following the game. As with the arrival to the stadium, the shuttles could be subject to delays due to the volume of pedestrian and vehicle traffic.
• The shuttles in use include Chair Vans.
• Only guests with valid wristbands will be allowed access to the shuttles.
• All patrons who use this free parking option cannot exit the lot until 75 minutes after the conclusion of the game.
• Should you have any further questions, please feel free to contact us at [email protected].

• Gillette Stadium offers an advanced assistive listening system (ALS) for use at all ticketed events except concerts/special events. Please visit Guest Services located at midfield on both the east and west sides of the Main Concourse (and Upper Concourse when open) or contact our customer service team at [email protected] for more information.
• Please note: a driver’s license, credit card, or some form of identification will be required as a deposit.

As an added service to our guests who are deaf or hard of hearing, we have implemented captioning via our Gillette Stadium mobile app, available for both iPhone and Android devices. If you do not have access to a mobile phone with Internet capabilities, then please arrange to use a mobile captioning device in advance of the event by contacting our customer service team at [email protected]. 

The location and number of elevators in service will vary per event. We recommend you review the respective Accessible Seating map listed above.

Patriots: There are six accessible elevator locations for guests with disabilities in the stadium for Patriots game days. Accessible express elevators are located on the east side of the stadium adjacent to the E1 entrance next to the Ticketmaster gate (for guests with tickets to the Main and Upper Concourses), and on the west side of the stadium adjacent to the W1 entrance next to the Bank of America gate (for guests with tickets to the Main and Upper Concourses). Also, an accessible elevator is located at the W3 Suite Levels entrance for access to all levels.

For guests with disabilities sitting in the Cross Insurance Club or Suite Levels, accessible elevators are located on the east side of the stadium at the E2 and E3 Suite Levels Entrances and on the west side of the stadium at the W2 or W3 Suite Levels entrances. To view a map of these entrances, please click here. 

Revolution: There are two accessible elevator locations for guests with disabilities in the stadium for Revolution matches. Accessible elevators are located on the east side of the stadium at the E2 Suite Levels entrance and on the west side of the stadium at the W2 Suite Levels entrance. To view a map of these entrances, please click here. 

Concerts/Special Events: There are four accessible elevator locations for guests with disabilities in the stadium for concerts/special events. Accessible elevators are located on the east side of the stadium at the E2 and E3 Suite Levels entrances and on the west side of the stadium at the W2 and W3 Suite Levels entrance. To view a map of these entrances, please click here.

Please note: usage is restricted to the guest with a disability and three (3) companions, however, Gillette Stadium reserves the right to limit usage to the guest with a disability and one (1) companion at peak times (45 minutes prior to event start or post-event) to improve ride efficiency.

Guests requiring interpreting services for concerts and special events should contact the Gillette Stadium Ticket Office at (508) 384-9191 or [email protected] at the time you purchase your tickets. The voicemail box and email inbox are monitored daily and you should expect a response within 48 hours of your inquiry. Please be advised because of booking constraints, we may not be able to secure qualified ASL interpreters three weeks before a show or event.

Public, code compliant ramps are available at Gillette Stadium. These ramps are located at the Ticketmaster Gate, Bank of America Gate and CVS Health Gate. We recommend you review the respective Accessible Seating map listed above for exact location information. 

All public restrooms are accessible to guests with disabilities.

Family Restroom locations at the stadium*:
100 Level – 4 located behind Section 138
200 Level – Sections 216 and 224
300 Level – Sections 304, 314, 326, 336, and 2 behind Section 300 in the North End Zone (on either side of the Lighthouse)
The Cross Insurance Club – 1 in NE Club, 1 in NW Club, 1 in SE Club, and 1 in SW Club. They are only open to customers with Club Tickets
Optum Field Lounge – 1 in the lounge. It is only open to customers with OFL tickets
The Sports Illustrated Pavilion – 1 in the pavilion. It is only open to customers with Pavilion Access
G-P Atrium – 4 in the atrium. They are only open to customers with G-P Atrium tickets

*For concerts/special events and Revolution matches, not all of these family bathrooms are open due to security issues.

Gillette Stadium has a sensory room available for any guests with sensory sensitivities or challenges with regulating sensory input at all full-stadium events. The space is located on the main concourse of the west side of the stadium in the W3 lobby, accessible by the elevator lobby closest to Sections 128-129 on the main concourse and by the elevator closest to Sections 328-329 on the upper concourse. Signage is also in place directing guests to the room. Outfitted with bean bags from Yogibo, visual light panels by Nanoleaf, activity panels and air walls, the space has been designed by medical professionals to create a soothing environment for guests with sensory needs.

Gillette Stadium also allows guests to check out sensory bags equipped with noise-canceling headphones, fidget tools and verbal cue cards from any of the venue’s guest services booths, located on the main and upper concourses by Sections 109, 131, 309 and 331 for all stadium events. As part of these continued efforts to create a welcoming and inclusive environment for all guests, Gillette Stadium event day employees have also been trained by leading medical professionals on how to recognize guests with sensory needs and how to handle a sensory overload situation.

Gillette Stadium welcomes service animals assisting guests with disabilities to the stadium. We encourage guests requiring service animals to contact us as early as possible for potential seating relocation purposes. Contact our customer service team at [email protected] for more information.

Gillette Stadium does not have wheelchairs available for use by guests, but the stadium does provide wheelchair and companion seating with enhanced sight lines on every level of the stadium and at all price points. For more information, please review one of the Accessible Seating Maps listed above, or call (508) 384-9191.